To ensure the safety of everyone inside the venue, all guests entering Paramount are subject to security screening and bag check; the theatre recommends patrons arrive at the start of doors, to limit time standing in line.

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FAQs


Q: How can I purchase tickets to a show at Paramount Theatre?

A: Tickets can be purchased online, via phone or at the box office. Get more information at our Box Office page.


Q: How can I get passcodes to pre-sales for shows at Paramount Theatre?

A: If available, venue pre-sale codes are sent in Paramount Theatre's weekly email "Of Paramount Importance". Sign up to receive emails here.


Q: Where can I park to attend an event at Paramount Theatre?

A: Parking is at the Tremont Garage located on 15th Street. Directions to the parking garage can be found at our Parking & Directions page.


Q: Is parking included in my ticket purchase?

A: For most ticketed events, parking is complimentary at the Tremont Garage. Please hand the cashier your ticket stub / Flash Seats seat locator on your way out for complimentary parking.


Q: Are there age restrictions for Paramount Theatre shows?

A: Age restrictions vary by event at Paramount Theatre. Any limitations or restrictions for age can be found on the event’s webpage on www.AltitudeTickets.com. For most shows at the theatre, tickets are required for ages 2 and older; this is subject to change per event, as indicated on www.AltitudeTickets.com for each show. 


Q: Why is there a convenience fee for ticket purchases?

A: Convenience fees cover overhead such as credit card expenses, service expenses, ticketing system expenses, staffing, postage, etc. Convenience fees apply to all ticket purchases (online, phone and box office). 


Q: Does Paramount Theatre have gift certificates?

A: Paramount Theatre does not offer gift certificates at this time.


Q: What is Flash Seats?

A: For more information about Flash Seats, please visit: http://www.altitudetickets.com/flashseats


Q: Can you check a bag at Paramount Theatre?

A: Lockers are available at Paramount Theatre for bag check. Bags larger than 8”x10”x17” cannot fit into lockers and are not permitted. Bags can be checked for a charge of $10.00.


Q: What should I expect on arrival to Paramount Theatre?

A: Paramount Theatre places the safety of patrons, artists, and employees above all else. All persons entering Paramount Theatre are subject to security screening using handheld metal detectors and bag inspections, designed to prevent prohibited items from entering the venue and to ensure the safety of all venue guests and staff. Please allow extra time for the security screening process, in order to prevent delayed entry into the venue. Paramount Theatre recommends patrons arrive when doors open to expedite entry into the venue, in accordance with our safety and security policies.


Q: What items are prohibited?

A: For the safety and security of our Guests, the following items are not permitted into the venue:

  • Outside alcohol 
  • Sealed bottles of water (empty water bottle with lid may be brought inside)
  • Umbrellas with metal tips (small, compact umbrellas may be brought inside)
  • Inflatable objects (beach balls, latex balloons, etc.)
  • Cans
  • Outside food/beverages
  • Weapons (i.e. knives, pocket knives, pepper spray and other aerosols, stun-guns, any concealed weapons, firearms, etc.)
  • Laser pointers/pens
  • Hard case containers (coolers, briefcases, etc.)
  • Air horns/whistles/vuvuzelas
  • Animals (except service animals)
  • External flash camera units
  • Interchangeable/detachable camera lens
  • Audio/video recording devices including, but not limited to, Google Glass and other similar technology
  • Camera monopods/bipods/tripods, selfie sticks
  • Drones and other unmanned aerial devices
  • Illegal drugs or substances
  • Any form of marijuana used for smoking or consumption
  • Chemicals
  • Fireworks, smoke bombs, etc.
  • Large backpacks, suitcases, beach bags, equipment bags, etc.
  • Skateboards, roller blades, roller skates, roller shoes, ice skates, etc.
  • Regulation size sports equipment
  • Unapproved pamphlets, handouts, advertisements, stickers, etc.
  • Any other devices that may potentially interfere with, harm, and/or distract any event participant, other Guest, audio or audio/ visual telecast or recording of the game, or any technology-related service provided by the venue.
  • Other items as determined by facility management

Q: Does Paramount Theatre have a smoking section?

A: Yes, there is a smoking section available for patrons that opens once the show begins.